Karamba

Entering the Karamba website you are greeted by a jolly parrot spreading his wings and telling you all about the amazing promotions on offer.  Once you’re up and running you’ll see a large number of slots and games in the table and an almost endless list appears as you scroll down. All kinds of titles here from new ones like Trollhunters 2 to big titles like Gonzos Quest.

Karamba is an award-winning site having one of the best customer relationships in 2019. This is reflected in their customer first approach to an online casino which you don’t always see these days. The website makes a significant point of this with their principles of CARE which they make sure is in the heart of everything they do.

Help & Support

Within the main menu in the top you can gain access to a few different help and support options. If you want to contact the support you can do this either via an email or a 24-hour live chat service. If you are having issues with the website not loading correctly then you will find technical support within the FAQ.

Other useful support in the FAQ comes in the form of bonus or wager information alongside advice on how to verify your identification for your account. Whatever your question is you’ll find the FAQ covers nearly everything you need in detail and with clear answers.

Responsible Gambling Information

As soon as you look at the responsible gaming policy which Karamba offers you’ll see 12 questions. If you run through this and answer yes to any of them, the recommendation is that you should seek help from a gaming support charity. Or at the very least, apply some restrictions or filters to your account to help you with the issue.

To restrict your account you need to log in and look for the section called ‘my account’. Here you can apply various limits with daily, weekly or monthly time periods. Limits on offer include deposit, timeouts or self-exclusions. You may want to apply more than one limit and this is an option you can do too.

Depositing & Withdrawals

There are lots of options for payments available to you on the Karamba website. Look for PayPal, Klarna or Astropay as some of the preferred options. When you are ready to make a deposit you’ll need to make sure you have a minimum £10 ready to go for the deposit. To do this you need to access the deposit section of your account and it’s straightforward from there.

Withdrawing your winnings doesn’t take long at all and Karamba has excellent security to make sure that your cash is in good hands. He may be looking at a 24-hour wait for your money but this is normally instant, especially if you choose one of the preferred e-wallet companies for payment.

Licensing & Regulation

There is a licence for Karamba held in Malta and one in the UK for the British gambling commission.