Casilando

Casilando is the land of plentiful games and simple graphical layouts. Offering up a great number of top games alongside new releases; amazing titles to play like Danger High Voltage and Temple Tumble. Layout is very mobile specific with little more than a filter between game types like live casino and table games.

There are some specific promotions which are worth checking alongside their loyalty program. Essentially, the more games you play the more tickets you receive which increases your chance of a prize draw win. You can also pull down a list of the game providers to search if you know whose titles you prefer to play the most.

Help & Support

For assistance and support you’ll be looking at a live chat service that Casilando offers. This is available to you 24 hours a day, 7 days a week and you can upload documents to this live chat service if required. An alternative to this is email, which is [email protected] .

At the bottom of the homepage, you will find a terms of conditions section which has some useful tips about how certain things work. This is kind of a small support section but what you are lacking is a proper FAQ. There doesn’t appear to be any further support available to you, so you’ll be best to contact them via the previously mentioned methods.

Responsible Gambling Information

For responsible gambling prevention tools you can use a deposit limit. This you can set between daily, weekly or monthly time periods and if you want to change this you need to give them notice. There’s a link to change your deposit limit easily within the responsible gambling section. Another option you have is called a game time reminder anything from a minute upwards you can have a pop-up reminder of how much time you’ve been playing.

Taking things a little further there’s an option to take a break which is called a timeout. The period of time ranges from 24 hours up to 6 weeks if you want to activate this. There is also a list of further help in the form of gaming organizations & charities who could help with advice.

Depositing & Withdrawals

Casilando offers quite a few different payment methods including e-wallet companies like Trustly and Skrill. Once you’ve chosen your deposit limit method you’ll need to make sure you have a minimum of £10 to get started. You can also use a mobile payment system like Apple Pay.

If you don’t want to use the British pound you have other currency options like Norwegian or Swedish Krona. Withdrawing your winnings is very easy and you have access to do this directly for your account. Check the terms and conditions for full information as to how long withdrawals take as they change depending on the payment method.

Licensing & Regulation

There is a full license held by Casilando which is regulated in Great Britain by the Government Commission on the account number 52894. Also, they have licenses in Sweden and Malta covering other markets.