eZeeWallet
eZeeWallet is a gambling-focused e-wallet run by the London payments company emerchantpay, and that parentage is the thing that sets it apart from the badges next to it in a casino cashier. It is not a general-purpose money app that later added casinos, like the bigger names in this corner of the payments world. It is the consumer wallet of a firm whose main business is processing card payments for online gambling operators, which is why you meet it at casino checkouts far more often than anywhere else. This page covers who is behind it, how a deposit and a withdrawal actually work, the currency gap that catches UK players out, and whether it is worth setting up if you do not already hold one.
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Who is behind eZeeWallet, and why it matters
eMerchantPay Ltd has been a London-based payment processor since 2002, sitting on the acquiring side of online transactions for merchants, with a heavy client base in online gaming. In 2020 it launched eZeeWallet as a consumer-facing wallet so that players could hold a balance with the same company that already moves money for many of the casinos they use. eMerchantPay Ltd is authorised by the Financial Conduct Authority as an electronic money institution, firm reference 900778, and the service carries PCI DSS certification for card handling.
The practical point of that background is trust routing: your money sits with a regulated e-money firm rather than being handed straight to the casino, and the wallet plugs neatly into cashiers that emerchantpay already serves. It also explains the wallet’s narrow focus. Where Neteller and Skrill are owned by a large payments group and turn up at hundreds of sites across retail and gambling, eZeeWallet is a smaller product aimed squarely at the casino audience.
A niche wallet, not a mainstream one
Acceptance is the first reality check. eZeeWallet is listed at roughly nineteen casinos that take UK-facing players, against the hundreds that accept a debit card, PayPal or one of the larger e-wallets. If your priority is being able to use the same method wherever you play, this is not the one to build your setup around. Its value is narrower: a dedicated gambling wallet that keeps your card and bank details away from the operator, offered by a firm that specialises in exactly these transactions. That is worth having if it fits your habits, and easy to overlook if you assume every e-wallet is accepted as widely as the market leaders.
The currency gap that catches UK players out
eZeeWallet supports fourteen currencies, including sterling, the euro, the Australian dollar, the Brazilian real, the Canadian dollar, the Indian rupee and the Swedish krona. The one it does not hold is the US dollar, which surprises people who assume a global wallet covers the world’s default currency. For a UK player paying in pounds at a UK-facing casino that is rarely a problem, but it matters the moment your casino balance and your wallet balance are in different currencies, because a conversion charge then applies on top of anything the casino adds. Wallet-level deposits are also commonly capped around 2,500 euros, so it suits routine play rather than moving large sums in one go.
How a deposit works
You need a funded eZeeWallet account before you can pay a casino, because the deposit comes out of the wallet balance rather than straight off a card. Setting one up means the usual sign-up and identity verification, then loading the wallet through a supported method such as a debit card or a local bank option for your country. At the cashier you pick eZeeWallet, enter the amount and confirm the payment in the wallet, and an approved deposit reaches your casino balance right away. One UK rule reaches through the wallet: gambling on credit has been banned at UK Gambling Commission sites since April 2020, and loading an e-wallet from a credit card to then gamble is caught by the same ban, so funding eZeeWallet from a credit card is not a way around it.
Getting money out is the slow part
Withdrawals are where the wallet shows its limits. Casino winnings paid back to eZeeWallet land in your wallet balance once the operator approves them, but the only route out of the wallet to your own money is a bank transfer. eZeeWallet processes that transfer request within about two business days, and with the bank leg on top you are usually looking at around a week end to end, a long way from the instant feel of the deposit. Some casinos treat the wallet as deposit-only and pay you by bank transfer instead, so it is worth checking the cashier’s payout list before you deposit rather than after you have won.
Fees, dormancy and what it is not
Opening and holding the wallet is free, and loading it is free through many methods, though certain funding routes carry a percentage charge that depends on your country. Withdrawing to a bank generally costs between nothing and two per cent, with a further charge of around three per cent if a currency conversion is involved. The catch to watch is dormancy: leave the wallet unused for six months and it starts charging a monthly inactivity fee of three euros, which can quietly eat a small balance you forgot about. It is also worth being clear on what the wallet is not. An e-money balance is held by a regulated firm but is not a bank deposit, so it does not carry the same protection an ordinary current account does, which is a reason not to park money in it long term.
Is it worth using at a UK casino?
If you already hold an eZeeWallet, it does a real job: it keeps your card off the casino’s books and is run by a firm that handles gambling payments for a living. For a UK player starting from scratch, the case is thinner, because you would be opening and verifying an extra account to reach a method only a handful of UK casinos accept, and one that pays you back slowly by bank transfer. A no-account prepaid option like Paysafecard or a more widely accepted wallet covers most of the same ground with less friction. The full set of options our reviewed casinos take is on the payment methods page.
When we assess a payment method we check how many of the UK-licensed casinos we track actually list it, work through the real sign-up, deposit and withdrawal flow, and note where a method is offered for deposits but not payouts. eZeeWallet sits in the specialist corner of that list rather than the mainstream. The casinos shown below are ones that accept it.
Who operates eZeeWallet?
eZeeWallet is the consumer e-wallet of eMerchantPay Ltd, a London-based payment processor that has operated since 2002 and works mainly on the acquiring side of online gambling transactions. The wallet launched in 2020. eMerchantPay Ltd is authorised by the Financial Conduct Authority as an electronic money institution under firm reference 900778.
Is eZeeWallet accepted at many UK casinos?
No, it is a niche method. eZeeWallet is listed at roughly nineteen casinos that take UK-facing players, compared with the hundreds that accept a debit card or one of the larger e-wallets. It is a gambling-focused wallet rather than a mainstream payment app, so acceptance is much narrower than Neteller or Skrill.
Does eZeeWallet support US dollars?
No. eZeeWallet supports fourteen currencies, including sterling, the euro, the Australian dollar, the Canadian dollar, the Indian rupee and the Swedish krona, but not the US dollar. If your casino balance and your wallet balance are in different currencies, a conversion charge applies, so it is worth matching them where you can.
How long do eZeeWallet withdrawals take?
Winnings reach your wallet balance once the casino approves the payout, but the only way to move money out of the wallet is a bank transfer. eZeeWallet processes that request within about two business days, and with the bank leg on top you are usually looking at around a week end to end, which is much slower than the near-instant deposits.
Are there fees for holding an eZeeWallet account?
Opening and holding the wallet is free while you use it, but leaving it dormant for six months triggers a monthly inactivity fee of three euros. Withdrawing to a bank usually costs between nothing and two per cent, with a further charge of about three per cent where a currency conversion is involved. Because it is e-money rather than a bank deposit, it also lacks the protection a current account carries, so it is not a place to store money long term.
