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Dama N.V.

Dama N.V. Casinos

Dama N.V. is a casino brand responsible for operating over forty online casinos. The company is registered on the Caribbean islands of Curacao, an overseas territory administered by the government of the Netherlands. Dama N.V. casinos are also licenced via authorities on the islands of Curacao.

Dama N.V. Ownership

The precise ownership of many companies and corporations can take time to pin down. Publicly listed companies are responsible for publishing relevant information to their listed stock exchange and their shareholders. However, privately owned companies are rarely required to disclose their ultimate ownership. In Europe, limited companies are generally required to publish accounts and ownership details. In the United Kingdom, all limited companies must publish ownership arrangements and annual reports via the official UK government agency at Companies House. Other European countries have different but similar arrangements. Worldwide, this limited transparency is less common.

It is, therefore, impossible to be sure of the direct ownership of Dama N.V. However, it is likely ultimately owned by a Belarus-based ‘white label’ and casino software company called SoftSwiss. Founded in 2009, the company is a major worldwide operation, employing around 700 people. Most of the workforce continues to be employed in the company’s homeland of Belarus, located mainly around the capital city of Minsk. The company’s official headquarters are in Willemstad on the island of Curacao.

SoftSwiss are not especially well known in the UK and European market, largely because the majority of their casinos are licenced via Curacao, which tends to be more focused on the American market (North and South), and is a less well-recognised jurisdiction on this side of the Atlantic other than in The Netherlands.

Nevertheless, the company is a significant player in the worldwide gaming market, with over a hundred different casinos and eGaming brands using their software platform. In addition to operating their casinos, the company provides a platform for other partnered casino owners.

SoftSwiss can also provide prospective casino operators with a complete ‘white label’’ service. This means it can design the website and supply all the support services necessary for new owners to buy an online casino “off the shelf effectively”. These services include providing management and marketing, security and ant-fraud protection, customer support services, and arranging a valid gaming licence.

SoftSwiss have signed software licensing agreements with a wide range of game suppliers. This means that casinos on their platform can choose games from more than seventy different software companies, including big names like NetEnt, Microgaming, Play ‘n Go and Playtech, as well as dozens of smaller and niche suppliers, such as Elk Studios, Thunderkick and Yggdrasil. Therefore, casinos operating on the company’s platform have access to a total portfolio of more than 11,000 games.

SoftSwiss can also supply a full sportsbook service. The company are also a specialist in casinos which accept cryptocurrencies such as Bitcoin. This growing market is becoming increasingly important in the worldwide online gaming industry.

SoftSwiss: smear campaign or skulduggery?

As surely every regular player knows, the gaming industry does not have the best reputation for transparency and honesty. Government regulators regularly take steps to protect their citizens from what can be an unscrupulous if competitive market. Doubtful practices include gaming companies using spurious marketing and advertising claims, imposing unfair terms and conditions, promoting misleading bonus schemes and making slow or non-existent pay-outs, all the way up to money–laundering and outright illegality. Frustrated government regulators worldwide, such as the UK Gambling Commission, regularly impose fines for gaming company misdemeanours.

Lack of transparency in ownership is another constant problem in the industry. Even where ownership can be determined, the location of gaming companies’ headquarters is almost always in some low-tax jurisdiction miles away from most of their players and their employees. Of course, nothing is illegal about this, but it is nevertheless a tax-avoiding tactic that is not open to most of their customers.

It is not particularly unusual, therefore, that SoftSwiss have become connected with stories of malpractice.  Any basic online research will uncover several dark and dismal tales of skulduggery and criminal links to the international underworld. But is this poor reputation deserved, or just a scurrilous smear campaign?

From a Western European point of view, it does not help that the company’s operation is located mostly in the Eastern European country of Belarus. This means it is easy prey for lurid tabloid tales of Russian mafia and international money laundering. Despite the easy clichĂ©d associations promoted by the mainstream media, the company’s geographical location and other circumstantial evidence provide no objective evidence. Indeed, some of the stories are so over the top that it is easy to conclude that this is some malicious smear campaign aimed at destroying their business. Headlines such as “
over 90% of the young people committed suicide after losing at SoftSwiss” are ridiculous and suggest merely that the company has upset some internet-savvy customer or rival.

No one at NetEnt.net is a qualified forensic accountant nor an expert in international crime, so we can just tell you that everyone should decide on the accuracy of any of these lurid claims. The sad fact is, even though the accusations made may have little if any relationship to reality, the perpetrators of the tales are likely to have succeeded in their aim of discouraging some potential customers from playing on SoftSwiss and Dama N.V. casinos.

Are Dama N.V. and SoftSwiss Casinos safe to play?

When deciding to play on any new casino, we advise players to do their own ‘due diligence’. This will almost certainly involve doing some basic online research and checking reputable consumer support sites for reports of payment problems. Such a basic search will inevitably reveal the above stories. It doesn’t mean they are true, though.

The advice we would give whenever trying out any unfamiliar casino is that it’s best to start with a few low-value deposits and to test the casino’s payment system by claiming some smaller wins. This advice will apply when choosing a Dama N.V. casino as much as any other.

Licencing location is important, too. Choosing a casino with a relatively local licence is wise for European players. Western Europeans will find that any casino licenced by their national government will have to abide by European Union rules (provided they are a member), which gives considerable consumer protection rights. For UK players, the UK Gambling Commission (UKGC) provides decent protection for online gamers.  The UKGC’s jurisdiction also applies to some overseas licencing locations such as Gibraltar and Malta and non-UK mainland territories such as Guernsey and the Isle of Man.

Players on casinos licenced via Curacao enjoy different levels of consumer protection. UK and European licencing authorities tend to take a proactive attitude to chasing up and resolving consumer/company disputes compared to that experienced on Curacao. Part of the problem is that there is not one licencing authority on the islands but three: Gaming Curacao, Curacao eGaming and AntillePhone NV Gaming.

Another issue is that of language. Wherever you are in Europe, you can communicate with any relevant authority in your language. Even if you speak a relatively little spoken language like Slovenian or Serbo-Croat, the chances are that you can get by in English, French or German. However, few people outside The Netherlands speak Dutch, which may make resolving disputes in Curacao a little more complicated.

Of course, only a tiny minority of players ever have cause to communicate or correspond with gaming licencing authorities. Still, the resulting peace of mind is valuable should you ever need to. More relevant is that a more active licencing authority deters potentially illicit behaviour and practices. These licencing bodies, therefore, provide more general protection, which limits the likelihood of needing their intervention in the first place.

Ultimately, the decision whether to play on a new online casino, as with anything to do with gambling, will come down to your attitude to risk. There are undoubtedly some advantages to playing on Curacao licenced casinos – the prevalence of crypto-currency payment methods and a greater variety of games when compared with many European licenced casinos are just two.

Risk-averse players may prefer to stick to tried and tested European licenced casinos. More adventurous players determined to try something a little different may be tempted by the greater variety and increased options a Curacao-licenced casino can offer.

Summary

Check out our listings here for a comprehensive selection of Dama N.V. and SoftSwiss-operated casinos. All Dama N.V. titles benefit from SoftSwiss’s reliable software platform, and the company’s licensing deals with a wide range of software suppliers. These qualities mean that you should find a superb selection of games at whichever casino you choose, with plenty of options for players looking for something new and different.

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