Trustly
Trustly is a bank-linked payment method based on open banking technology that connects directly to a user’s online bank account. It is used at some online casinos both for deposits and, where supported by the operator, withdrawals. Many casinos licensed in New Zealand and other European jurisdictions integrate Trustly as an alternative to card payments and traditional bank transfers.
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Key Takeaways
- Trustly is a bank-based payment service that enables direct transfers between a player’s bank account and an online casino.
- It generally supports both deposits and withdrawals, although availability depends on each casino’s policies.
- Payments are authorised through online or mobile banking credentials rather than cards or separate e-wallet accounts.
- Trustly does not usually require a separate registration or app, as it connects to existing bank accounts.
- Fees, processing times, and limits can vary depending on the casino and the player’s bank.
- Trustly is widely used in European trustly gaming markets where open banking transfers are supported.
What Is Trustly?
Trustly is a Swedish financial technology service that provides pay-by-bank solutions, allowing users to make online payments and transfers directly from their bank accounts. It acts as a technical bridge between the user’s bank and the merchant or service provider, using secure connections to facilitate bank transfers without requiring card details.
In the online gambling context, Trustly enables players to move funds between their bank accounts and casino balances through an integrated interface. Instead of entering long card numbers or creating an e-wallet, the player selects Trustly at the cashier and is redirected to a banking interface where they log in with their normal online banking credentials.
Outside online casinos, Trustly is used for e-commerce, subscriptions, bill payments, and other digital services that accept bank transfers. It operates across multiple European countries and serves a range of industries, including trustly gaming, travel, and financial services.
Depositing with Trustly
Depositing with Trustly typically involves a direct bank transfer initiated from within the casino’s payment page. The general process is as follows:
- The player navigates to the casino cashier or payments section and selects Trustly as the deposit method.
- A Trustly interface appears, where the player chooses their bank from a list of supported institutions.
- The player logs in using their existing online or mobile banking credentials through the secure Trustly gateway.
- The player selects the bank account to use and confirms the payment, often with two-factor authentication such as a banking app approval, SMS code, or hardware token.
- Once the bank confirms the payment, Trustly notifies the casino, and the deposit amount is credited to the casino account.
Trustly does not usually require users to create a separate Trustly account or store a balance. Instead, it relies on the player’s existing bank account. Many casinos treat Trustly deposits as near-instant once the payment is authorised, although actual timing can depend on the bank and any internal checks carried out by the operator.
Because Trustly links directly to bank accounts, it is sometimes used for services such as pay-and-play casino registration in some jurisdictions. However, the specific onboarding process can differ depending on local regulation and the licence held by the casino.
Withdrawing Using Trustly
Many casinos that allow deposits with Trustly also support withdrawals back to the same banking route, but this is subject to the operator’s payment policy and regulatory requirements. The typical withdrawal process is:
- The player goes to the withdrawal or cash-out section and selects Trustly as the payout method.
- If required, the player confirms or selects the bank account details linked via Trustly.
- The casino reviews and approves the withdrawal request, which may involve standard verification checks such as identity or source-of-funds confirmation.
- Once approved, the casino sends the withdrawal through Trustly, which instructs a bank transfer to the specified account.
Processing times for Trustly withdrawals can differ between casinos. Some payments may reach the player’s bank account on the same day once processed by the casino, while others may take one or more banking days. The speed can depend on the casino’s internal processing schedule, cut-off times, and the player’s bank.
Casinos may apply withdrawal limits, request additional documentation, or restrict withdrawals to methods previously used for deposits, which can affect how Trustly is used in practice.
Fees and Limits
Trustly itself does not generally charge end users separate fees for initiating transactions, as it primarily charges merchants and service providers. However, players should check:
- Whether the casino imposes any deposit or withdrawal fees for using Trustly.
- Whether the player’s bank charges fees for certain types of bank transfers or currency conversions when Trustly is used.
Minimum and maximum deposit or withdrawal limits can vary widely between casinos. Common practices include:
- Setting a minimum Trustly deposit threshold, for example a set amount per transaction.
- Applying maximum per-transaction, daily, weekly, or monthly limits for both deposits and withdrawals.
- Using different limits for new accounts compared with long-standing, fully verified customers.
Because limits differ by operator and jurisdiction, players should refer to the cashier page and terms and conditions of each casino before using Trustly.
Security and Privacy
Trustly uses encryption and secure communication protocols to connect to banks and handle transaction data. When a player selects Trustly at a casino, the login process occurs through Trustly’s interface, which connects directly to the player’s bank for authentication and authorisation.
The player logs into their online banking as they normally would, with credentials that are not shared with the casino. Many banks require additional authentication steps, such as a one-time code or confirmation via a mobile banking app. This means the main security controls for authorising a payment remain with the bank.
In terms of privacy, casinos receive necessary payment confirmation and account details for settlement, but the player does not enter card numbers at the casino site when using Trustly. Bank account information is handled within the Trustly and banking environment, reducing the need to store card data on multiple merchant sites.
Compatibility
Trustly is designed for use across common devices and platforms used for online gambling. In practice, this means:
- Desktop support through standard web browsers, where the Trustly payment window opens within or alongside the casino’s cashier page.
- Mobile browser compatibility on smartphones and tablets, where the Trustly interface adapts to smaller screens.
- Integration into many mobile casino apps, typically via an in-app browser or embedded web view that displays the Trustly banking interface.
Trustly works with online banking services that are accessible by web or mobile app. As long as a player has an online banking account with a supported bank and uses a compatible browser or device, they can generally use Trustly on both iOS and Android, as well as on desktop operating systems.
Pros and Cons
Advantages of Trustly for Casino Payments
- Direct connection to bank accounts, removing the need for separate e-wallet balances or prepaid cards.
- Deposits are usually processed quickly once the bank authorises the payment.
- No requirement to share card details with the casino, as payments are authorised via online banking.
- Often available for both deposits and withdrawals, allowing movement of funds in both directions through the same method.
- Integrated into many European banking systems and supported by numerous institutions, which supports cross-border trustly gaming transactions.
Disadvantages of Trustly for Casino Payments
- Availability depends on the player’s country and bank; not all banks or regions support Trustly.
- Some casinos may not support withdrawals with Trustly, even if they accept it for deposits.
- Withdrawal times can be longer than deposit times due to casino processing and banking schedules.
- Potential fees may apply if the casino or bank charges for certain transactions or currency conversions.
- Players must have active online banking access; those without online banking cannot use Trustly.
Final Thoughts on Trustly
Trustly functions as a bank-based payment option that integrates standard online banking into the casino cashier, allowing deposits and, in many cases, withdrawals without separate cards or e-wallets. In the online gambling ecosystem, it offers an alternative to traditional bank transfers by streamlining authentication and confirmation through existing online banking credentials.
Players who already use online banking and wish to transact directly from their bank accounts may find Trustly aligned with their existing habits, while casinos can use it as part of their broader payment portfolio. When assessing betnation trustly, casino betnation trustly, or other operators using Trustly, users should review each site’s payment terms, supported banks, limits, and processing times to understand how the method will function for their specific account and jurisdiction.
Casino list updated: June 2026
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