Mansion Casino

Mansion Casino is the real deal, looking professional and offering all the big hitters in terms of the best games around. The homepage is slick and works beautifully. You can quickly scroll from Casino, Live Casino and Promotions. Or you can filter your games in a number of different ways including game providers. It’s super easy to get around the site and very clear.

Games are not just vast in number but high in quality, as I mentioned there’s big hitters here like Book of Kings, Sweet Bonanza and Tip Top Totems. Once you have found the game you want to play you’ll find everything laid out smoothly to make your experience as fun as possible.

Help & Support

Straight from the main menu there’s a clearly defined support section that you’ll find will load immediately to the FAQ. This will cover several sections including The Basics, Cashier and Costs. The FAQ seems very good and covers nearly all questions you might be asking yourself.

If there isn’t an answer to your question then look for the customer support link which you’ll find on this same page. This will open up a menu which tells you their email address which is [email protected] . They also offer a telephone number which for UK residents is 0800 376 8375. They also give you a live chat service but this appears to only pop up once you have created your account.

Responsible Gambling Information

Look for the top left menu bar and you will be able to navigate down to the responsible gambling link. Pressing on this will load up to Mansion’s 10 rules of responsible gambling and a series of questions which may result in them recommending some support.

 

Mansion Casino offers several gambling management tools where you can set daily, weekly or monthly limits and there is a 24-hour cooling off period for each of these. You can contact the customer support agents to add controls at different levels. These include self-exclusion which can be for a lengthy time which is measured in months rather than the shorter limits.

Depositing & Withdrawals

Mansion will accept British Pounds, Euro or various dollars for your deposit. Your minimum deposit is just 5 pounds or the equivalent in your currency. The systems they accept are numerous so regular payment methods like MasterCard and Visa Delta are fine. Alongside this are the e-wallet systems like PayPal etc.

You can check Mansion’s withdrawal policy from the left sided menu, this will load up with information like what ID they require before you can make a withdrawal. You can expect to wait up to 3 business days for your withdrawal depending on whether you are a bronze, silver, gold or VIP member. A VIP member can expect a quicker turnaround of only one to two business days.

Licensing & Regulation

Mansion Casino has a license issued by the Gibraltar Licensing Authority. They also have a UK Gambling Commission license with an account number which is 39448.

Website Address	https://www.mansioncasino.com/
Games Providers	Playtech Blueprint Gaming Red Tiger Gaming Eyecon Pty Ltd Just For The Win Microgaming NetEnt Play’n GO Pragmatic Play Realistic Games Skywind Group iSoftBet
Payment	Bank Transfer PayPal Sofort Skrill Neteller Paysafecard EntroPay Neosurf ecopayz Visa Delta Visa Electron Mastercard Switch / Maestro Boku My Citadel WebMoney BOLETO Lobanet EasyEFT Trustly Zimpler idebit Instadebit astropay SafetyPay Visa Credit (Not Available In The UK) Nordea
Currencies	British Pound Canadian Dollar Euro New Zealand Dollars Norwegian Kroner US Dollar South African Rand Swedish Kronor Swiss Francs
Languages	English French Austrian German
Companies Associated	Mansion Group Mansion Europe Holdings Ltd
Licenses	Gibraltar Regulatory Authority UK Gambling Commission
Minimum Deposit (This may not neccesarily trigger the bonus!)	£10.00
Mansion Casino Sister Sites	Casino.com
Alternative Sites	Betfred Games, Betfred Casino, Get Lucky *Sites listed here are not related to the company who runs Mansion Casino. If you have had a support issue with the company running Mansion Casino in the past you will be able to open an account and withdraw winnings from these casino sites. The sites suggested are based on other casinos running on the Playtech platform.